The #1 Business Growth Podcast for SMB Leaders

A huge thank you to our supporters, it means a lot that you support our podcast.

If you like the podcast and want to support it, too, you can leave us a tip using the button below. We really appreciate it and it only takes a moment!

Support Business Superfans® The Service Providers Edge

We haven’t had any Tips yet :( Maybe you could be the first!

Listen for free

RSS Feed Apple Podcasts Spotify Amazon Music Pocket Casts

Overcast

Castro

Goodpods

About the Podcast

Business Superfans® The Service Providers Edge

Leadership and growth strategies to scale service-based businesses with People, Processes, and Profitability.

Running a service-based business is hard. Whether you’re in the trades or professional services, most owners face the same challenges:

• How do I attract better clients without spending more on marketing?
• How do I find, keep, and motivate great people?
• How do I stop being the bottleneck in my own business?
• How do I fix broken systems and get my time back?
• How do I protect margins as costs keep rising?
• How do I use AI without feeling overwhelmed or distracted?

If these questions sound familiar, this podcast is your missing playbook.

Business Superfans® The Service Providers Edge delivers practical strategies to help you align People, Processes, and Profitability—so your business scales with clarity, consistency, and sustainable profit, not chaos.

Hosted by L. Frederick Dudek (Freddy D)—bestselling author of Creating Business Superfans®, global prosperity advisor, and operator who’s built and scaled real businesses—you’ll hear conversations with founders, CEOs, sales and marketing leaders, culture architects, and SaaS + AI innovators shaping the future of service-based growth.

You’ll also hear Authority Edge™—Freddy D’s solo episodes focused on leadership, stakeholder engagement, and positioning strategies that build reputation, establish trust before the first call, and position you as the authority in your market. The result: shorter sales cycles, stronger referrals, and growth that compounds.

The goal is simple: turn your employees, customers, and partners into Business Superfans®—sports-team-level advocates who fuel Recognition, Reputation, Retention, Reviews, Referrals, and Revenue (the R⁶ Reactor™).

Freddy D has lived the climb. After leaving home at 17 and working multiple jobs to finish high school, he rose from draftsman to global sales and marketing director in the CAD/CAM industry, helping scale a software platform from zero to millions. In 2023, he added $1M in revenue to a 30-year-old service business and helped position it for a successful acquisition.

If you’re done figuring it out alone, join the Entrepreneur Prosperity™ Hub—a free to join Skool community for service-based entrepreneurs focused on clarity, collaboration, accountability, and sustainable growth.

Get Frederick’s book at https://linkly.link/2GEYI
Join the Entrepreneur Prosperity™ Hub at https://skool.com/eprosperityhub

This podcast uses the following third-party services for analysis:

OP3 - https://op3.dev/privacy
Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp
Podcorn - https://podcorn.com/privacy

Support This Show

About your host

Frederick Dudek

Frederick Dudek, author of the book "Creating Business Superfans," and host of the Business Superfans Podcast. He is an accomplished sales and marketing executive with over 30 years of experience in achieving remarkable sales performance results in global business markets. With a successful track record in the software-as-a-service industry and others. Frederick brings expertise and insight to help businesses thrive., he shares invaluable knowledge and strategies to create brand advocates, which he calls business superfans, who propel organizations toward long-term success.

Born in rural France, Frederick spent summers on his grandfather’s vineyard in France, where he developed a love for French wine. As a youth, he showed a strong aptitude for engineering and competed in drafting and design competitions. After winning numerous engineering awards, he became a draftsman working on numerous automotive projects. He was selected to design the spot weld guns for the 1982 Ford Escort car. That led to Frederick joining the emerging computer-aided design (CAD) and computer-aided manufacturing (CAM) industry, in which he quickly climbed the ranks.

While working for a CAD/CAM company as an application engineer, an opportunity presented itself that enabled Frederick to transition into sales. It was the right decision, and he never looked back. In the thirty-plus years Frederick has been selling, he has earned a reputation as the go-to guy for small companies that want to expand their business domestically or internationally. This role has allowed him to travel to over thirty countries and counting. When abroad, Frederick’s favorite pastime is to go exploring for hours, not to mention enjoying some of the local cuisine and fine wines.

Frederick is a former runner and athlete. Today, you can find him hiking various trails with his significant other, Kiley Kaplan. When not writing, selling, speaking, or exploring, he is cooking or building things. The next thing on Frederick’s bucket list is learning to sail and to continue the exploration of countries and their unique cultures.